What information we collect

When you submit a tour request or contact support, we collect the details you provide—such as your name, email address, phone number, preferred date, and any notes you include to help us plan accurately.

We use this information to review your request, coordinate relevant details, and respond to you.

How we use it

• To communicate confirmation details and next steps
• To understand your request needs (for timing, group size, and logistics)
• To provide customer support when questions come up

Your choices

When you request email updates, we’ll send messages related to your request status and planning notes. You can update your preferences by contacting our support desk.

Keeping your information safe

We take reasonable steps designed to protect your personal information from unauthorized access or disclosure.

Questions?

If you have concerns about how your information is used, please reach out through our support page.